> ## Documentation Index
> Fetch the complete documentation index at: https://docs.loyalty.dog/llms.txt
> Use this file to discover all available pages before exploring further.

# Square

> Award loyalty points and issue gift cards from Square POS transactions.

The LoyaltyDog Square integration connects your Square POS or Square Online store to your LoyaltyDog loyalty program.

## What it does

* Awards points on every completed Square sale.
* Looks up or creates LoyaltyDog customers based on the Square customer profile.
* Issues and redeems LoyaltyDog gift cards directly from a Square terminal.
* Mirrors refunds back to the loyalty program.

## Install

1. From the Square App Marketplace, install the LoyaltyDog app.
2. Authorize access to customers, orders, and payments.
3. In the LoyaltyDog dashboard, link the Square location to a LoyaltyDog program.

## Configuration

| Setting                    | Required | Description                                              |
| -------------------------- | -------- | -------------------------------------------------------- |
| Square location            | Yes      | The Square location to sync transactions from            |
| Program ID                 | Yes      | LoyaltyDog program that receives the activity            |
| Allow gift card redemption | No       | Enable LoyaltyDog gift cards as a tender at the terminal |

## Troubleshooting

* **Sales aren't producing points** — Check that the Square location is linked to a LoyaltyDog program in the dashboard.
* **Gift card balance not updating** — Verify the gift card belongs to the same program as the Square location.

<Tip>
  Multiple Square locations can map to the same LoyaltyDog program, or each to its own program — the choice is yours.
</Tip>